A different promise
Other systems promise to organize your team.
Istifa promises to lift your recovery.
Core features
One system from first contact to settlement — the full collection cycle in one place.
Ordering automation
One button: Next. Cases are ordered automatically — no stalling over which to work.
Unified debtor file
One identity that gathers every debt and contact channel — instead of scattered cases per creditor.
Direct communication
SMS, WhatsApp, and calls from inside the system — every contact logged.
Automatic promise follow-up
The system chases the promise to pay after its due date — without relying on the agent’s memory.
Immutable financial entries
Every money movement is a fixed entry; any amount can be proven and traced, with automatic payment allocation.
Payment plans & creditor settlement
Installments tracked automatically; commissions rolled into periodic statements.
Smart portfolio import
Automatic understanding of creditor files, with validation that blocks bad data before commit.
Reports tailored to each responsibility
Different content by responsibility: daily work metrics, team performance, and portfolio-worth analysis.
Permissions, security, compliance
Permissions by responsibility, per-organization data isolation, an audit trail, and contact controls aligned with personal data protection.
How it serves collection agencies
Every improvement in recovery rate shows up directly in your revenue.
Lifts the recovery rate
More cases followed up, fewer promises lost, more payments collected.
More productive collectors
Automated ordering and follow-up leave the collector free to focus on persuasion.
Data-driven decisions
From accepting a portfolio to agreeing terms — decisions backed by data.
Compliance that protects the company
Documented contact, sensitive access logged, and compliance controls in the system — not only in policy documents.
Less operational drag
Import in a click, settlements without scattered sheets.
A private space for your agency
Your agency’s data lives in its own space — isolated from every other organization on the platform.
Who it's for
- Licensed collection agencies
- In-house collection teams at finance, telecom, and insurance companies
- Any organization managing debt portfolios that seeks higher efficiency and operational discipline
Run the work. Lift the recovery.
Start with your agency workspace — queue, payments, and portfolios in one place.